Terms & Conditions

• Digital copies of Forbes India magazine are available to access
  and download only on www.forbesindia.com, post login and
  purchase of subscriptions
• Digital copies will be accessible to access in the My Magazines
  link post login .
  Issues will be uploaded to subscribers account on the release
  date of the magazine
• Profile corrections
  a. Subscribers must update us of any corrections to their contact
  details , i.e. email ID, Phone Number or address .
  b. Subscribers may update their profiles on www.forbesindia.com
  post login . Alternatively they may write into
  customercare.forbesindia@nw18.com . Profile correction updated
  on the website will be instant. However those that are intimated
  over email would take upto 48 hours for updating.
  c. If changes to address are made post the dispatch of an issue, we
  will not be responsible to retrieve the magazine and deliver it to
  the new address
• Gifts
  a. Offers including gifts may be issued from time to time along with
  subscriptions
  b. Gifts will be dispatched within 2 to 4 weeks of subscription.
  c. Gifts, if out of stock, will be replaced with alternate gifts of equal or
  more value, at our sole discretion
• Non Delivery
  a. We will endeavour to deliver the print editions of the magazines
  between 1 to 3 weeks from date of subscribing to the address
  provided/updated with us.
  b. In case a subscriber has not received an issue or his/her gift,
  kindly reach out to us at customercare.forbesindia@nw18.com or022 4001 9874
  c. If copies are received by the subscriber in a damaged or mutilated
  condition, we will provide a replacement copy on successful
  verification of the complaint.
• Refunds
  a. Subscriptions once confirmed cannot be cancelled by the
  subscriber and are not refundable.
  b. Orders once placed and confirmed cannot be cancelled. No
  requests for refunds will be entertained in such circumstances.
  c. We have the sole discretion to cancel or discontinue a
  subscription. Pro-rata refund shall be made in the event of
  cancellation of subscription from our side.
  d. If for any reason we are unable to provide delivery of magazines
  to the location post subscription, we will refund the prorated value
  of the subscription to the extent of undelivered copies back to the
  subscriber.
• Complaints
  Receipt of complaint shall be acknowledged within 48 hours and
  complaint shall be resolved within a maximum period of 1 month. A
  ticket number shall be provided for each complaint lodged, through
  which the customer can track the status of their complaint.
• Chargebacks
  Your chargeback claims will be processed as per the policies of the card
  issuing bank, acquiring bank and payment gateway. The said policies
  may be accessed on each such party’s respective website, or on
  demand by approaching each such party’s customer service. You can
  initiate the chargeback claim process by raising the issue with the card
  issuing bank, by following the procedure of the said bank. We will
  endeavour to support the card issuing bank, acquiring bank and
  payment gateway to the best of our ability, to assess the issue and
  come to an accurate determination.